How to File a Complaint?
If you are dealing with a conflicting situation, here are the steps to follow:
Before all else, contact the Special Care Counsellor to ask for an explanation or to express your disatisfaction regarding their services. In most cases, this initial communication can allow both parties to find solutions together.
If this first step does not work:
When the professional works in an organization, report the situation to the immediate superior. The QASCC may have to intervene with the organization in order to resolve the conflictual situation.
When the professional has their private practice, when the explanations are unsatisfactory, or in the event that the complainant is unable to reach the member concerned, a complaint should be made.
Download the form
Send the filled and signed form to info@aeesq.ca or by mail to the following address:
AEESQ
1401 – 10 rue des Émeraudes,
Repentigny, QC, J6A 8L2
Once the form is received, a member of the Disciplinary Committee will contact you to confirm receipt of the complaint.
The committee has 30 days to take the necessary steps to fully understand the facts and 45 days to render a verdict.
For any particular situation, the QASCC will be pleased to redirect you to other resources more appropriate to your situation.
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